COMPLAINTS

Of course it can happen, despite all best efforts, that you receive something that is not 100% satisfactory.
If you are not entirely satisfied with your order, please contact us as soon as possible (within 7 days) and we will endeavour to provide a speedy and satisfactory solution.  

A CUSTOMER COMES BACK WITH A FATES JEWELLERY

A customer returns with a piece of jewelry that has been broken? Let us know as soon as possible. In most cases we can repair the jewellery.

Proper use and maintenance is important to keep our jewelry beautiful for as long as possible. Inform your customer about this so that any problems can be avoided.

Click here for more information about maintenance.

Please do not hesitate to call us should problems arise.
Providing the best in customer service, both to you and to your customer, is extremely important to us. (+31 6 41653000, Rita Radoux)

Welcome to the FATES Wholesale webshop www.fatesbusiness.com

 As a business customer, you can purchase for your shop, gallery or museum shop via this webshop.

Are you a private citizen? Then you can buy fates jewelry through www.fates.nl

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